As we create an app for decision making, we realized very quickly we needed to be sure it is safe for all to use. It's understandable that you would be asking what there is exactly to be made safe in an app. The answer is not entirely straightforward, for anyone. Many digital tools face the fact that it is important that if possible, you safeguard any user from harm being created to themselves or others with the help of your digital tool.
A topic we have been, and are still, taking very seriously. This is why we have worked hard to get in touch and officially partner with IFOTES; you may never have heard of them, but they are much like having insurance, they are there when it counts most.
"IFOTES is an international federation founded in 1967 that brings together National Associations of Telephone Emergency Services which offer emotional support, immediately accessible to any person suffering from loneliness, in a state of psychological crisis, or contemplating suicide."
We are building an early warning system (EWS) which will work to identify circumstances in which a user may be in a position to cause harm to themselves or others. The EWS inherently evolves over time to continue to be a comprehensive system which will guide a user in potential risk toward IFOTES hotlines. We at ODE Systems are under no illusion in believing we can provide sufficient support in such circumstances. However, we have built the infrastructure to guide users to IFOTES who have the resources & expertise to be available and ready.
All the best from the Team at ODE ❤️